“Online pharmacy & physical stores can co-exist”

In an exclusive interview with Mr Puneet Kapoor, director, BigChemist.com, the BioSpectrum tried to ascertain more about the viability of online medicine business that is catching up fast in India

mr-puneet

Do you agree that there should be regulations in place before the online stores are allowed to sell medicines? Are there any ongoing efforts towards that?

The process has already been set in motion by the government. A subcommittee has been by formed by Drug Controller General of India (DGCI) office to take the views of all the stakeholders and come up with a policy with in trust of all the stakeholders. The online stores should operate in compliance with current regulation while gearing them up for the expansion till such time the exact policy and guidelines are formed. They should operate within the existing Drugs and Cosmetics Rules read with Sections 4 and 5 of Information Technology Act, 2008, and Pharmacy Practice Regulations, 2015 issued by government of India through PCI.

Why do you think the online pharmacy is a better option? What are the key benefits vis a vis physical shops?

The online pharmacy and physical stores have a large landscape to co-exist and partner together while creating a mutually beneficial economic and social relationship offering the costumers affordable and quality healthcare at their convenience & privacy.
The physical shops will act as the point of inventory and fulfilment while the online platform will act as aggregator of product portfolio, aggregator of demand & supply, a managed cloud for digitization of records & enabler for better compliance to regulatory & taxation obligations.

Key points in favour of managed market place e-pharmacy are:

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