Mr Veera Raghavan, executive director and global practice head, Dell Services – Healthcare and Life Sciences
1. Can you please provide us some statistics that will highlight how the healthcare sector has changed over the years?
It's interesting to attribute to the fact that currently at $128 billion, healthcare is one of the fastest growing industries in the country, with a CAGR of 15 percent. The government of India has planned an increase in healthcare related expenditure from an estimated 1.4 percent of GDP in 2011/2012 to 2.5 percent by 2017. Simultaneously, India's middle class is fueling growth in the healthcare private sector. Increasing awareness and affordability is pushing healthcare providers to attain better quality outcomes and adopt standards to create a unique experience for the patient.
2. How has India managed to use IT in its healthcare services?
If we see, over the years lot of things has changed in India. Transformation is in progress. The Government has proactively spent a lot of money and in response to this, every state has taken initiatives to avail IT services in healthcare sector. However in India complacent systems were not available in the past but today realizing the push and the demand, huge investment is taking place. Private sector is playing a huge role and almost 80 percent of the investment is done by them and it will continue to grow in future. Changes are happening but our total IT spent is not even 1 percent but we can see this growing in future because of a lot of advancements.
3. Do you believe that if an innovative solution works out in India, it can be implemented anywhere across the globe?